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Our customers say...
"We liked these so much in our ski house in Lake Tahoe that we ordered more! Now, the downstairs area of our house is homier, cozier, and definitely more beautiful. These look great."

Jocelyn E., Tucson, AZ
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Privacy Policy

Your Privacy at FauxWoodBeams.com

At FauxWoodBeams.com, we take your privacy seriously. We do, of course, ask you for certain kinds of personal information in order to process your order. We keep absolutely private any personal information that you may share with us while placing your order or using our website. We do not sell or share your name or any other information about you with any third parties other than to process your order and have it shipped.

The Information We Collect:
This notice applies to all information collected or submitted on the FauxWoodBeams.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages include:

Name
Address
Email address
Phone number
Credit/Debit Card Information

This site uses ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. ClickTale does not collect personally identifiable information (PII) that you do not voluntarily enter in this website. ClickTale does not track your browsing habits across web sites which do not use ClickTale services. For more information see Privacy Policy for Information Collected by the ClickTale Web Analytics Service. We are using the information collected by ClickTale service to improve our website, make it more user-friendly and monitor that it is performing correctly. You can choose to disable the Service at http://www.clicktale.net/disable.html.

How We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the newsletter sign-up form.

We use non-identifying and aggregate information to better design our website and to understand customer trends. For example, we track how many visitors come to our website and to each page, but we would not disclose anything that could be used to identify those individuals.

We use your IP address to help diagnose problems with our server, to administer our website and to collect demographic information for internal purposes.

Your Security at FauxWoodBeams.com

We go to great lengths to keep your financial information private and safe. All credit transactions occur in a secure area of our site, to protect you from any loss, misuse or alteration of information collected. We have put in place the appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online and to prevent unauthorized access, maintain data accuracy and ensure the correct use of information.

We use Secure Socket Layers (SSL), the industry standard in transferring information, to process your orders. The SSL encrypts, or translates, your order information into a highly indecipherable code, which is processed immediately.

How to Contact Us

If you have any questions about this privacy policy or the practices of this website, you can call us toll-free at 1-800-651-4223 or e-mail us, including your name and mailing address, at info@FauxWoodBeams.com.

1 (800) 651-4223 Click here to e-mail us.